GENERAL CONDITIONS OF CONTRACTING
Pre-contractual information The present web page www.enjoywinebcn.com is property of ENJOY WINE SL with CIF B65997744 and fiscal address at av cornella 144 sotano / 08950 esplugues de llobregat (BARCELONA), acting commercially under the brand ENJOY WINE SL. The General Contracting Conditions regulate the distance selling relationship between ENJOY WINE SL and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Contract Conditions, Law 3/2014, of March 27 by the that the revised text of the General Law for the Defense of Consumers and Users is modified, The regulations in force and applicable in the Protection of Personal Data, Law 7/1996, of 15 of January of the Regulation of the Retail Trade, and to Law 34/2002 of July 11, of Services of the Information Society and Electronic Commerce. ENJOY WINE SL reserves the right to make the modifications it deems appropriate, without Prior notice, in the General Conditions. Said modifications may be made, through their own Websites, in any form admissible in law and will be obligatory during the same time in which they are published on the web and until they are not validly modified by later ones However, ENJOY WINE SL reserves the right to apply, in certain Cases, Particular Conditions of Hiring with preference to these Conditions General when it deems appropriate, announcing them in a timely manner. The purpose of the web page is the sale of bottles of wine and distillates. The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal Likewise, you can subscribe to the newsletter to receive offers from the aforementioned products or general information that may be of interest to you. As a user or customer expressly declare to know, understand and accept the conditions of use and These general conditions of contracting. In the same way, declares to be of legal age and have the Legal capacity and action necessary for access to the websites of ENJOY WINE SL and the hiring through them. To purchase our products, you can go to the corresponding section of our store online It is imperative that you register as a user of the web to make the purchase online. You can access the corresponding section for registration in the web itself. In accordance with that which establishes the regulations in force and applicable in the Protection of Personal Data, ENJOY WINE SL informs users that the personal data collected during the registration process and Later purchase, they will be entered in a file under their responsibility, for the purpose of processing said actions by the user and manage subsequent actions derived from them. Likewise, ENJOY WINE SL informs of the possibility of exercising the rights of access, rectification, limitation of treatment, suppression, portability and opposition to the treatment of your character data personnel by writing to the address Avenida Cornella 144, sotano 1, 08950 esplugues de llobregat (BARCELONA) or via email info@enjoywinesl.com We inform you that the processing of your data is legitimized by your consent and / or the relationship Contractual we keep with you. During the purchase process you must identify yourself with your username and password provided These data will not be public. You are responsible for dealing confidential and Responsibly the identity and password obtained in the registry as a client, not being able to yield them to another. You can modify the information registered at any time, in your area of customer In this same section you will have access to a history of your orders, only one is Query section but its management is allowed, the user being able to delete those records that consider it is not necessary to visualize. Once the purchase process has finished, the customer will receive a confirmation of it by email. It is imperative that during the purchase process the user indicate a valid email. If you do not receive the confirmation within 24 hours of completion of the order, please contact ENJOY WINE SL at customer service telephone number 603667247 or by email info@enjoywinesl.com All the contents of the web are in Spanish. The customer, upon receiving the product in the delivered delivery address, will receive an invoice or copy of the order
Offer and validity
In the case of a product on offer, it will always be indicated along with its essential characteristics, the price of offer and the validity of the same.
In compliance with the regulations in force, ENJOY WINE SL offers information on all items for sale, its characteristics and prices. However, ENJOY WINE SL reserves the right to remove, replace or change the products that are offered through its website, through the Simple change in the content of the same. In this way, the products offered at every moment on the web will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, Access to the mentioned products. Essential characteristics of the products The products offered in our online store, incorporate a photograph and the features Essential of it, this is the information obtained from the manufacturer itself. The color of the product, Observable in the photograph is not binding. In the characteristics the same is identified.
Warranties
All the products offered on the website enjoy the legal guarantee of the provider thereof. ENJOY WINE SL has a after-sales service, while the guarantee is in force, the customer You can execute it by going to the establishment of ENJOY WINE SL, after sales service, by Email to info@enjoywinesl.com or to the points established by itself provider In case of doubt you can go to customer service telephone number 603667247 or via the email info@enjoywinesl.com
Prices
All products indicate the sale price in Euros and NOT include the Value Tax Added (VAT). If any other tax applies, this would be indicated (IGIC or IPSI). Delivery and transportation expenses ENJOY WINE SL makes deliveries to Spain, Spain and the Balearic Islands, Europe and worldwide except for Countries that do not have a regulation that restricts alcohol consumption. ENJOY WINE SL informs that the shipping costs will be applied based on the shipping zone, size, weight, variables according to weight and destination. They will be specified before finalizing the order. Shipping plus 1% insurance of the amount of the invoice to the customer's load.
Execution of the order
The distribution of products is carried out through UPS and ENVIALIA. ENJOY WINE SL informs that the estimated delivery time can be consulted before performing the order and at any time you can contact our department of attention to the client to know their status. This is between 24 hours to 10 days.
Forms of payment
The customer can pay the amount of their order by choosing any of the following forms. During the purchase process you must indicate your choice: - VISA or MASTERCARD credit card All operations that involve the transmission of personal or banking data are carried out Using a secure environment, a server based on SSL standard security technology (Secure Sockets Layer). All the information that transmits us travels encrypted through the network. Likewise the data on your credit card are entered directly on the bank's page, in the TPV (Terminal Point of sale of the Bank) and they are not entered nor registered in any server of ENJOY WINE SL. When paying with VISA or MASTERCARD card, the following information will be requested: the number card, expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card, offering, from this Form, more guarantees about the security of the transaction. This form of payment is only valid on the web. When the amount of a purchase has been charged fraudulently or improperly using it number of a payment card, your holder may demand the immediate cancellation of the charge. In that case, The corresponding annotations of debit and repayment in the accounts of the provider and of the holder are they will be carried out as soon as possible.
However, if the purchase had actually been made by the cardholder and the cardholder The requirement to return was not a consequence of having exercised the right of withdrawal or of withdrawal resolution and, therefore, the cancellation of the corresponding charge, that one, would have been wrongly demanded shall be liable to ENJOY WINE SL for the reparation of the damages caused as a consequence of said annulment. - Bank transfer When selecting the bank transfer you will receive, together with the confirmation of your order, an e-mail with the bank details of ENJOY WINE SL. It is very important that in the case of the transfer indicate the order number as well as the item Your name and surname, and make the transfer within 3 days after the date of confirmation of the order to validate it. If you wish, you can send us the receipt of the transfer by fax, or by e-mail info@enjoywinesl.com. But in any case, the order will not be considered effective until Our administration department does not have bank transfer confirmation. Remind you that the payment must be made in EUROS and that all the possible commissions of Change and banking run on your own. In the case of bank transfers made from outside Spain, it is very important that the order the transfer always communicate to your bank take charge of commissions in origin, those bank commissions and expenses corresponding to your entity. Otherwise, ENJOY WINE SL could paralyze the shipment of your order by not receiving the full amount thereof. The possible commissions of change and banking are the responsibility of the client. The availability of the products offered by ENJOY WINE SL may vary according to the customer demand. Although ENJOY WINE SL updates the stock periodically, the product requested by the customer could be exhausted at that time. In case of non-execution by Unavailability, ENJOY WINE SL at the moment you have knowledge of this situation will notify the customer, by means of an email. The period of this communication will not exceed In any case, the maximum term of 30 days. ENJOY WINE SL can give you the double option of: Provide the customer with no price increase, a product of similar or superior characteristics quality, or for reasons justified and demonstrable by ENJOY WINE SL within it Period to pay the sums paid for the canceled order.
Right of withdrawal and returns
The buyer will have a period of fourteen natural days to give up, as of the day that he Customer receives the product, without any penalty and without indication of the reasons. The exercise of the right of withdrawal must be made through notification through telephone communication to 603667247, by email info@enjoywinesl.com, sending your letter to our postal address Avenida Cornella 144, sotano 1, 08950 esplugues de llobregat (BARCELONA), or at through the withdrawal form. According to the established article 103 of the Law 3/2014, of March 27 by which the text is modified Consolidated by the General Law for the Defense of Consumers and Users, the provisions of services or goods made according to the specifications of the consumer or clearly Personalized, or, by their nature, can not be returned or can deteriorate or expire Quickly, they are exempt from withdrawal.
The return
The ENJOY WINE SL will be responsible for collecting the product. ENJOY WINE SL will be responsible for the cost of the return. In any case, the products to be returned must be in perfect condition, without using it and in it original packing Please be advised, therefore, that to avoid transport problems, make sure that the package is duly protected and sealed. Once received, we will check your status. In the moment we verify that both the article (s) and the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.
Return of the defective product.
In the event that the product is not in good condition and the causes attributable to it, no be a consequence of the client, this will be entitled to the return of the product, informing to ENJOY WINE SL of the reason for return through any of the means provided in the Under contract conditions, and at no cost to the client. This return due to reason of defect or bad condition of the product will not be considered a right of withdrawal. The ENJOY WINE SL undertakes to assume the cost of the refund and to restore the product by A new one according to conditions accepted at the time of sale.
If the client wishes to file a complaint, the establishment of ENJOY WINE SL is located at Avenida Cornella 144, sotano 1, 08950 esplugues de llobregat (BARCELONA) or through the email info@enjoywinesl.com.
Jurisdiction
Likewise, ENJOY WINE SL reserves the right to submit civil or criminal actions that consider it appropriate for the improper use of your website and content or for breach of the present conditions. The relationship between the user and the provider shall be governed by the regulations in force and application in the Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration Or go to the ordinary jurisdiction complying with the rules on jurisdiction and competition to respect ENJOY WINE SL has its domicile in BARCELONA, Spain.