Shipping Guide

We pack carefully every delivery to ensure you to enjoy every bottle. Estimated delivery time depends on quantity and destination. Average is between 2 and 9 days. 

Once the payment is received, we package your bottles:

1) We chose some suitable cartons supplied by our
provider europackwine. If your order turns out to be bulky, the wines can travel palletized by greater comfort and avoid package losses.

2) The carrier collects your order.

3) We send you a tracking number or in case of palletized shipment a
approximate delivery date.

4) You receive your order to the address mentioned in your order,
We remember that you have to sign delivery note and write down the clause
in delivery delivery:

order compliant, pending control amount and status, as it can
there is a problem inside the package: "not visible by exterior"

if a problem has occurred to the package visible on delivery (break /
theft ...), write down in delivery note the observations and incidence

and we'd thank you for sending us a copy of delivery note with
incidents, in order to make the claim to the carrier.

5) All our shipments are insured against breakage and loss, but to collect from our insurance company it is important to speed up the incidents.

In case there is any problem with shipment or package, please contact us as soon as posible at:

Whatsapp / Phone: +34 633 92 28 55


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